Service Contracts
Recurring service automation for annual fire alarm tests, quarterly inspections, and routine maintenance visits. Automatically schedule jobs and pre-load assets for predictable revenue streams.
Last updated: 20 May 2026
The 30-Second Version
Service contracts automate recurring maintenance work. Set a customer, cadence (quarterly, half-yearly, annual, multi-year), and lead-time window—OpsCel generates jobs automatically before they're due. Assets from the previous visit pre-load, so engineers know exactly which equipment to service.
Who uses this: Admins, Managers
Where it lives: Operations → Service Contracts
Key benefit: Predictable revenue, zero manual scheduling, asset continuity
Service contracts power:
Key Capabilities
- •Automatic job generation at configured cadence (quarterly, half-yearly, annual, multi-year)
- •Lead-time window configuration (e.g., create job 14 days before due)
- •Asset auto-loading from previous visit for continuity
- •Customer and site pre-filled from contract
- •Engineer assignment rules applied automatically
- •Service history tracking per contract
- •Pause/resume contracts without deleting them
Common Use Cases
- •Annual fire alarm testing: Generate job 14 days before anniversary of last service
- •Quarterly PAT testing: Office sites needing regular portable appliance testing
- •6-monthly boiler servicing: Recurring maintenance for commercial heating systems
- •6-monthly emergency lighting: Compliance testing for fire safety systems
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