Home/Documentation/Quotations Overview

Quotations Overview

Create professional quotes, manage customer acceptance, and convert quotes to jobs. Track quote performance with analytics and streamline your sales workflow.

Last updated: 26 August 2026

30-Second Version: Opscel's quotation system lets you create professional quotes from scratch or bundled from job defects. Send quotes via email or customer portal, and track acceptance/decline. Accepted quotes convert to a job in one click, with every detail carried over — no re-typing. Business tier adds quote analytics for conversion tracking. Available to Admins, Sales Managers, Contract Managers, and Accounts. (Site Manager and Engineer roles don't have quote access.)

Key Benefits

  • Professional presentation: Branded PDF quotes with cover pages, line items, and T&Cs
  • Customer self-service: Customers can accept/decline quotes via portal - no back-and-forth emails
  • One-click job creation: Convert an accepted quote to a job with all data carried forward - no re-typing
  • Defect-to-quote workflow: Bundle logged job defects into a remedial quote
  • Quote analytics (Business tier): Track conversion rates, win/loss ratios, and average quote values
  • Deposit handling: Require deposits on acceptance, integrated with Stripe (Team & Business plans)

Quote Lifecycle

Quotes move through stages: Draft (being prepared) → Sent (awaiting customer decision) → Accepted (customer approved) or Declined (customer declined) → Converted to Job (if accepted) or Expired (validity period passed).

Need More Help?

If you're stuck or need assistance, our support team is here to help.

Related Guides