Home/Documentation/Jobs & Multi-Visit Workflow

Jobs & Multi-Visit Workflow

Complete guide to creating, scheduling, and managing jobs in OpsCel. Learn about job statuses, multi-visit jobs, engineer assignment, and completion workflows.

Last updated: 20 May 2026

The 30-Second Version

Jobs are the core work units in OpsCel. They represent scheduled work at a customer site—from routine servicing to emergency callouts. Jobs can have single or multiple visits, track time and materials, generate certificates and invoices, and integrate with your calendar.

Who uses this: Admins, Managers, Engineers
Where it lives: Admin app: Jobs menu | Field app: Today's Jobs
Key benefit: Complete work lifecycle tracking from scheduling to invoicing

Jobs in OpsCel support:

Key Capabilities

  • Single or multi-visit scheduling
  • Engineer assignment with calendar sync
  • Automatic creation from quotes and service contracts
  • Time tracking (scheduled vs. actual duration)
  • Parts, defects, and worksheet capture
  • Certificate and invoice generation
  • Customer portal visibility
  • Status workflow (Draft → Scheduled → In Progress → Completed)

Need More Help?

If you're stuck or need assistance, our support team is here to help.

Related Guides