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Reports & Analytics

Track job performance, quote conversion rates, and team productivity. Generate custom reports, export data, and make data-driven decisions for your business.

Last updated: 21 May 2026

30-Second Version: OpsCel's reporting suite gives you insights into jobs, quotations, and team performance. Generate reports with custom date ranges, filter by engineer or customer, and export data to CSV for deeper analysis. Jobs Report is available on all tiers; Quotations Report and scheduled reports require Business+ tier. Designed for Managers and Admins who need operational visibility.

Who Uses Reports

  • Managers: Track team productivity, identify bottlenecks, monitor quote acceptance rates
  • Admins: Analyze revenue trends, forecast workload, prepare financial reports
  • Business Owners: Review high-level KPIs, compare period-over-period performance

Available Insights

  • Job completion rates and overdue job counts
  • Revenue by job type, engineer, or customer
  • Quote acceptance and rejection rates (Business+ tier)
  • Average job duration and engineer utilization
  • Customer lifetime value and repeat business metrics

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